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Successfully migrated Viator to Braze by delivering key campaign use cases, enabling the team through hands-on training, and collaborating cross-functionally - ensuring a scalable, insight-driven CRM operation.
Set up Yelir’s email marketing ecosystem from scratch, delivering a full suite of campaigns end-to-end; from design and build to reporting and optimisation - creating a scalable, performance-driven CRM foundation.
Supported Checkatrade across multiple engagements, driving Braze migration, executing day-to-day CRM activity, and collaborating with wider teams on data testing—while building a modular template and content block system for flexible, “pick ’n’ mix” campaign creation
Partnered with Tutorful to build and implement dynamic elements across Braze campaigns and canvases, working closely with the data team to define and brief required events and data structures -enabling more personalised, data-driven CRM journeys.
ChameleonCRM was brought in by Veygo to support the management of their Salesforce platform, working closely with the team across their wider CRM estate. This included supporting the planning, build and delivery of CRM activity across email and SMS.
Established and scaled Plenish’s CRM programme, defining BAU ways of working, delivering email and SMS campaigns, and optimising performance through testing, reporting, and improved flows - driving stronger engagement, growth, and revenue.
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